SUPPORT
Frequently Asked Questions
Quick answers to the most common questions about plans, billing, content, and data.
GRAVITYOS AGENT is an AI-powered marketing platform that scripts, edits, schedules, and distributes 15-40+ pieces of content per week across TikTok, Instagram, YouTube, LinkedIn, Facebook, and X. It replaces a full marketing team starting at $97/month.
The affected feature pauses. No overage charges, no surprises. You can buy a booster pack to add more instantly, or wait for your allowances to reset at the next billing cycle.
No. Allowances reset at the start of each billing period. Booster pack purchases also expire at the end of the period.
All your data is preserved. We never delete anything on a downgrade. Excess brands are suspended (not deleted), excess team member access is revoked, and features above your new tier become inaccessible. You can upgrade anytime to restore access.
We offer a 14-day money-back guarantee on all new subscriptions. Try any plan risk-free. If it’s not for you, get a full refund within 14 days.
Yes. Changes take effect at the start of your next billing period. Annual billing saves 20% (coming soon).
We publish to TikTok, Instagram, YouTube, LinkedIn, Facebook, and X (Twitter) through our publishing integration. Paid ads support: Meta (Facebook/Instagram), Google Ads, LinkedIn Ads, TikTok Ads, X Ads, and Pinterest Ads.
Choose “faceless” mode during onboarding. The system generates AI voiceover, text-on-screen videos, carousels, and PDF lead magnets. The same volume of content, zero filming required.
No. GHL is completely optional. If you already use GHL (or another supported CRM) you can connect it in Settings to enable revenue attribution, which tracks which content pieces generate leads and revenue. This feature requires a CRM connection to function. Without a CRM, everything else works perfectly.
Yes. Scale tier supports 3 brands, GRAVITY OS Full supports 3, GRAVITY OS Scale supports 5, and Agency supports 10–50+ brands. Each brand has completely isolated data, content, and settings.
Yes, completely isolated. Each brand has its own content, analytics, learning profile, and team members. Switching brands shows entirely different data. Agency clients never see each other’s data.
You do, 100%. We never claim any rights to your content, footage, or brand assets. You can export everything anytime as JSON/CSV.
Yes. Go to Settings and export all your content, analytics, learning profiles, and business data as JSON or CSV at any time.
Still have questions?
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